Shipping of your products from Complete Rider.
We currently aim to deliver all in stock items within 2-7 working days of order placement however our aim is always to ensure items arrive in as fast a timeframe as possible.
Standard delivery: We aim to deliver all mainland UK standard orders in 2-7 working days, however, sometimes during sale periods or other busy seasonal periods, deliveries may take longer.
If you have not received your delivery within 7 working days, please contact our Customer Services department.
Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive. We aim to deliver standard orders within 5-7 working days to Northern Ireland and AB postcodes and 7 working days to the Highlands and Islands. During busy periods, please allow up to 7 working days for delivery to Northern Ireland and 10 working days for delivery to the Highlands and Islands.
Deliveries for Horze and Tagg, FALPro and Loveson and Mountain Horse can sometimes take up to 10 working days for delivery.
In certain circumstances, where an item is no longer in stock and this information has not been communicated to us via the manufacturer, it may take 30 days for shipping however we will communicate this to you at the earliest opportunity should this be the case with a refund being offered.
Our couriers typically deliver Monday to Friday, 8am - 7pm. Please note Saturday and Sunday are not classed as working days for standard deliveries. Saturday delivery is available on our nominated day delivery service.
Your card or Paypal account will be charged upon checkout.
If you require you order urgently then please contact customer services on 03333660757 as we may be able to fast track certain stock items.
All UK orders over £99.00 receive free shipping.